computer telephony integration


General Science

  • noun
    (written as computer-telephony integration)
    a system that allows normal audio telephone conversations to be transmitted over a computer data network and controlled by a computer.


  • noun a technology that links computers and telephones and enables computers to dial telephone numbers and send and receive messages


  • The integration of computer and telephony technologies. There are numerous applications, including interactive voice response, automated call distribution, voice mail, and caller identification where the stored information associated with that number appears on a computer screen. Its abbreviation is CTI. Also called computer telephone integration, or computer telephony.
  • synonymcomputer telephone integration


  • acronymCTI